Shipping Information
Overview
At shesssee.com, we strive to deliver your order safely and efficiently, both within Costa Rica and internationally. Please read the following information carefully to understand how shipping, processing, and delivery times work.
Processing Time
All orders require a processing period of up to 7 business days before shipment.
In total, orders may take up to 15 days from the purchase date to be ready for dispatch.
Processing times may increase during high-demand periods or due to product availability.
Domestic Shipping (Costa Rica)
We ship nationwide using Correos de Costa Rica.
Estimated delivery time:
Up to 15 days after the order has been processed.
Shipping cost:
Calculated automatically at checkout based on weight, delivery zone, and package size.
Personal delivery is also available in selected areas for a fixed fee, which will be shown at checkout when applicable.
Tracking:
All domestic orders include a tracking number.
International Shipping
We ship internationally using DHL.
Estimated delivery time:
15 to 30 days, depending on the destination country and local customs processing.
Shipping cost:
Varies according to destination, weight, and carrier rates.
International shipping fees may require direct coordination with us, depending on the region and package specifications.
You may contact us at shesssee@gmail.com for international shipping quotations if needed.
Customs, Duties, and Taxes:
All customs fees, import duties, and international taxes are the responsibility of the customer.
We are not liable for delays caused by customs or border inspections.
Tracking:
All international shipments include a tracking number.
Shipping Delays
Delivery times are estimates and may vary due to:
Customs processing
Weather conditions
Carrier delays
Local postal restrictions
High-demand seasons
We cannot guarantee exact delivery dates once the package is handed to the carrier.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information at checkout.
shesssee.com is not liable for lost, delayed, or undelivered packages resulting from incorrect addresses.
If a package is returned due to an address issue, additional shipping fees may apply.
Undelivered, Rejected, or Returned Packages
Situations involving undelivered or rejected packages are assessed case by case.
Depending on the condition of the returned package, shipping costs, and product state, partial refunds or re-shipping fees may apply.
Please contact us at shesssee@gmail.com so we can review your specific situation.
Personal Delivery (Local Option)
We offer an optional personal delivery service in selected locations in Costa Rica.
This service has a fixed cost and is shown during checkout when available.
Delivery times may vary by zone and availability.
Questions or Assistance
For any questions regarding shipping, processing times, or delivery options, please contact us at: